Skip to main content

Bangalored!

It ain't a great feeling being "Bangalored!"
"I have inside knowledge of call centres, having worked in several. It's crucial that the agents be efficient. Barraging them with 60-second calls will ruin their stats and also lower their morale. Eventually, they'll start thinking 'another damn rude American a******' every time a call comes up. All of this will have a cumulative effect. If 100 people across the US would commit to spending 10 minutes a day, we could cripple them, and bring those jobs back to the US."
As Pierce Ranger says, "These incidents are probably just the third and fourth stages of dealing with loss (loss of jobs, in this case), Anger and Despair. Acceptance is yet to come."

Comments

Anonymous said…
Bangalored jobs are actually low or medium importance ones-not always a critical task. Perhaps the only exception is google news.

Anyway, outsourcing is other part of globalization. When you lose something, you gotta gain something else too. When US is able to sell their products here, there owe us something too.
5:58 PM
enginerd said…
Got to agree with your view point there Arun.
12:01 AM
Post a Comment

Popular posts from this blog

Gmail Chat Disabled

The fact that it happened does not surprise me but that it took so long for our network administrators to figure it out does. And if you are wondering how do you disable Gmail's chat features on your network, you only need locking DNS lookups to chatenabled.mail.google.com , by returning 127.0.0.1 .
52 comments
Read more

Firefox Extension for coComment!

I have put up the Firefox Extension for coComment! I and a few friends have been using it for a day now and it seems to work fine! Download coComment! for Firefox coComment! for Firefox allows you to coComment! from the right-click context menu and is of great help especially when commenting in a pop-up window where you can't access your bookmarks. Also, with this extension you will not have to move from the comment area to your bookmarks to click the 'bookmarklet' and then back, before you click the submit button on the blog. With this extension, you can directly move on to the submit button after writing the comment and merely hit the right click 'activating' coComment before submitting the post. Simple Fitts' law and it makes your browsing experience a great deal better and faster. Let me know what you think of it!
15 comments
Read more

Advertising Billboards as Rain Covers

Advertising billboards are put to use as Pakistani refugees, left homeless after the October 8 earthquake, set up their tents in Muzaffarabad, Pakistan. [via SFGate ] Technorati Tags: Pakistan Earthquake
1 comment
Read more