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Apple and the iPod Nano

When a company responds the way Apple has done to its iPod Nano fragility issue, it is bound to do some serious damage to its reputation.
“This is a real but minor issue involving a vendor quality problem in a small number of units,” said Schiller. “In fact, this issue has affected less than 1/10 of 1 percent of the total iPod nano units that we’ve shipped. It is not a design issue.”
This is certainly one time Microsoft guys would be cheering for Apple, only hoping for them to just mess it all up.

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